Customer Service

Do you have questions? We have the answers you're looking for.

Customer Service

Do you have questions?

We have the answers you're looking for.

How to take your measurements?

How to take your measurements?

Order & Payment

  • What payment methods are accepted?


    We accept payments by credit card (Visa, Mastercard, American Express), & PayPal (payment in 4 installments).

  • Are the payments secure?

    Yes, all transactions are encrypted via SSL protocol to guarantee 100% secure payment.

Order & Payment

  • What payment methods are accepted?


    We accept payments by credit card (Visa, Mastercard, American Express), & PayPal (payment in 4 installments).

  • Are the payments secure?

    Yes, all transactions are encrypted via SSL protocol to guarantee 100% secure payment.

Delivery & Shipping

  • How long will it take to receive delivery?


    Europe: approximately 5-7 business days depending on stock levels. International: approximately 10-14 business days depending on stock levels.

  • International Shipping


    Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please note that customs duties and VAT are payable in the importing country. These are not included in the shipping costs, which you will be asked to pay. You can view the available shipping options when you confirm your order.

Delivery & Shipping

  • How long will it take to receive delivery?


    Europe: approximately 5-7 business days depending on stock levels. International: approximately 10-14 business days depending on stock levels.

  • International Shipping


    Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please note that customs duties and VAT are payable in the importing country. These are not included in the shipping costs, which you will be asked to pay. You can view the available shipping options when you confirm your order.

Returns & Exchanges

  • How much time do you have to exchange information?

    Returns and exchanges are possible within 14 days, in the original packaging and in perfect condition. 


    ⚠️ Exceptions: Swimsuits worn without protection and custom-made creations cannot be returned or refunded.


    Return shipping costs are the responsibility of the customer, with tracking provided and including the order number, to the address indicated at the bottom of the invoice.


    Refunds will only be issued after the item has been returned to the seller as specified in Article 11 (Terms and Conditions).


    The customer must notify the seller in advance by email: val@swinging-oldies.com

Returns & Exchanges

  • How much time do you have to exchange information?

    Returns and exchanges are possible within 14 days, in the original packaging and in perfect condition. 


    ⚠️ Exceptions: Swimsuits worn without protection and custom-made creations cannot be returned or refunded.


    Return shipping costs are the responsibility of the customer, with tracking provided and including the order number, to the address indicated at the bottom of the invoice.


    Refunds will only be issued after the item has been returned to the seller as specified in Article 11 (Terms and Conditions).


    The customer must notify the seller in advance by email: val@swinging-oldies.com

Exchanges & Returns

within 14 days


Fast

Shipping

Secure payment

(CB, Paypal)

Payment in 4 installments without fees